Frequently Asked Questions

  • Q
    How do I pay?
    A

    Please pay your driver when you arrive to your destination, they will accept cash or all debit and credit cards.

  • Q
    Do I have to pay a deposit?
    A

    We do not take deposits, just pay your driver on the day of travel, when you arrive at your destination.

  • Q
    How can I book?
    A

    You can book through this website, simply select the “book now” button, fill in your details and you will receive an email and text message.

  • Q
    Will my driver meet me in the airport?
    A

    Your driver will contact you once you have landed and arrange to meet you in the arrivals have and help you with your luggage.

  • Q
    What happens if we are early or delayed?
    A

    We monitor all long distance flights, so if you are early or delayed we will know about it and send the driver accordingly.

  • Q
    Do we operate 24hrs a day?
    A

    We operate 24hrs a day, 7 days a week, except for Christmas Eve, Christmas Day, Boxing Day, New Years Eve and New Years Day.

  • Q
    Do we provide car seats?
    A

    We can supply child seats from 2 years old and booster seats, free of charge.

  • Q
    How do I contact you?
    A

    Please see our contact page for more information, we aim to reply to your message within 4 hours.

  • Q
    Do we offer corporate accounts?
    A

    Subject to credit checks, we can offer a credit account with specific payment terms.